Questions about AI voice interviews, answered plainly.
What Voxera does, how a study runs from brief to deliverable, and where AI moderation fits — and doesn't.
How Voxera works
Every study follows the same four steps, whether it's five customer conversations or a hundred expert calls.
Define your objectives
You start by telling Voxera what you need to learn — the decision the research should inform, the questions that matter, and who can answer them. That brief becomes a structured discussion guide the voice agents follow in every interview.
Recruit participants
Voxera can auto-recruit a panel that matches your target profile, or you can bring your own participants — existing customers, an expert list, or people you've sourced yourself. Participants join on their own schedule; there's no calendar coordination.
AI voice agents run the interviews
Voice agents hold roughly 15-minute spoken conversations, in parallel, following your guide and asking real follow-up questions based on what each participant actually says. A hundred interviews take about as long as one.
Synthesis into findings
When the interviews finish, Voxera synthesizes the transcripts into an executive-ready package: a written summary, a slide deck, a narrative article, and audio clips — with each claim traceable back to the moment it was said.
Frequently asked questions
Honest answers — including where an AI moderator is the wrong tool.
What is Voxera?
Voxera is an AI voice-interview research platform. AI voice agents conduct roughly 15-minute interviews with experts, customers, or users, and the platform synthesizes the conversations into executive-ready findings — a summary, a slide deck, an article, and audio clips.
What is an AI-moderated interview?
A research conversation conducted by an AI agent instead of a human moderator, following a discussion guide and asking follow-up questions in real time. Because interviews run in parallel, teams get qualitative depth at survey-like scale.
How does Voxera work?
You define your research objective and target participants; Voxera's voice agents run the interviews and can auto-recruit panels. When interviews finish, Voxera synthesizes the transcripts into findings you can share with executives.
How long is a Voxera interview?
About 15 minutes — long enough for real follow-up questioning, short enough that busy experts and customers actually complete them.
Who is Voxera for?
Corporate strategy teams, product and UX research teams, and consulting or private-equity diligence teams that need many structured conversations quickly.
Can Voxera recruit participants for me?
Yes. Voxera can auto-recruit panels for a study, or you can bring your own participants such as existing customers or an expert list.
What outputs does Voxera produce?
Each study is synthesized into an executive-ready package: a written summary of findings, a presentation deck, a narrative article, and selected audio clips from the interviews.
Is an AI interviewer as good as a human interviewer?
It's a different tool. A skilled human moderator brings judgment an AI doesn't, but an AI moderator applies the same guide consistently across every conversation, runs interviews in parallel, and removes scheduling as a bottleneck — so it's strongest when you need many interviews fast.
Will people really talk to an AI?
Voice interviews are conversational, and participants complete them on their own schedule without booking a call. The experience is designed to feel like a natural conversation rather than a survey.
Can Voxera run expert interviews, not just customer interviews?
Yes. Voxera runs interviews with experts as well as customers and users, which is why consulting and diligence teams use the same platform for expert-network-style calls and voice-of-customer work.
What kinds of studies can I run?
Any study built on structured conversations: customer discovery, win/loss interviews, expert diligence calls, concept feedback, and voice-of-customer programs.
How is this different from a survey?
Surveys collect fixed answers; Voxera holds a spoken conversation and asks follow-ups based on what the participant says, so you get the “why” behind the answer, synthesized across all interviews.
Still have a question?
Set up a study and see how it runs, or talk to us about whether AI-moderated interviews fit your research.